by Simon Adams | Nov 18, 2019 | Blog, Small business, Sole Trader
In an earlier blog, we shared our thoughts on the importance of customer reviews and referrals. One sure-fire way of guaranteeing glowing testimonials from your clients is to provide them with great customer experience (or CX, for short). It’s something you might be... 
by Simon Adams | Oct 18, 2019 | Accountant, Blog, cloud accounting, cloud software, Small business
In November we’ll be closing the office for 3 days and travelling down to the London ExCeL for Xerocon 2019. Why spend a fortune on tickets, travel and a hotel for two nights, plus our precious time, when we have a never-ending to-do list? It’s more than just a... 
by Hannah Adams | Oct 7, 2019 | automation, Blog, Credit Control, Small business, Sole Trader
Did you know that fewer than half of small businesses in the UK are cash flow positive (more coming in than going out) in any given month? It’s a surprising statistic. Although cash flow fluctuates throughout the year due to seasonal factors such as the festive... 
by Hannah Adams | Sep 5, 2019 | Blog, Small business, Start ups
“Scope creep in project management refers to changes, continuous or uncontrolled growth in a project’s scope, at any point after the project begins.” (Source) It affects businesses both large and small, industry-wide. The bottom line is, well, that it can hurt your... 
by Simon Adams | Aug 23, 2019 | Accountant, Blog, Small business, Sole Trader
Whilst reviews in the consumer world are hugely influential, glowing testimonials in business can also be a powerful signal for trust and an excellent marketing tool. That’s not to mention the local SEO benefits. The upshot – this translates into sales. According to a... 
by Hannah Adams | Jul 23, 2019 | Bookkeeping, cloud software, Limited company, Small business, Sole Trader
In the fast-paced technology age we’re in, we expect to find the answer to every problem with a quick Google search or the use of an app. The same goes for businesses and their accounts. However, bookkeeping didn’t start out this way. It was a tiresome and manual...